--- title: Transforming Retail Operations with Agentic AI on Amazon Bedrock description: "Viso.ai: Transforming Retail Operations with Agentic AI on Amazon Bedrock" image: https://blog.aws.noventiq.eu/hubfs/2026_AWS/Viso.ai_Transforming%20Retail%20Operations%20with%20Agentic%20AI%20on%20Amazon%20Bedrock.png --- [![NOVENTIQ_logo_cmyk_medium-Jul-10-2025-11-53-58-0673-AM](https://blog.aws.noventiq.eu/hs-fs/hubfs/NOVENTIQ_logo_cmyk_medium-Jul-10-2025-11-53-58-0673-AM.png?width=1500&height=257&name=NOVENTIQ_logo_cmyk_medium-Jul-10-2025-11-53-58-0673-AM.png "NOVENTIQ_logo_cmyk_medium-Jul-10-2025-11-53-58-0673-AM")](https://aws.noventiq.eu/) Open main menu Close main menu [GenAI](https://blog.aws.noventiq.eu/tag/genai) # Transforming Retail Operations with Agentic AI on Amazon Bedrock ![Chuan Ha](https://blog.aws.noventiq.eu/hs-fs/hubfs/Chuan%20Skype.jpg?width=45&name=Chuan%20Skype.jpg) [Chuan Ha](https://blog.aws.noventiq.eu/author/chuan-ha) [Share this blog post on Twitter ](https://twitter.com/intent/tweet?text=I+found+this+interesting+blog+post&url=https://blog.aws.noventiq.eu/transforming-retail-operations-with-agentic-ai-on-amazon-bedrock) [Share this blog post on Facebook ](http://www.facebook.com/share.php?u=https://blog.aws.noventiq.eu/transforming-retail-operations-with-agentic-ai-on-amazon-bedrock) [Share this blog post on LinkedIn ](http://www.linkedin.com/shareArticle?mini=true&url=https://blog.aws.noventiq.eu/transforming-retail-operations-with-agentic-ai-on-amazon-bedrock) ![](https://blog.aws.noventiq.eu/hubfs/2026_AWS/Viso.ai_Transforming%20Retail%20Operations%20with%20Agentic%20AI%20on%20Amazon%20Bedrock.png) Viso.ai is a major coffee retailer with around 300+ Coffee Retail Shops within Switzerland. Viso.ai wanted to detect & determine empty/partially empty/foreign objects placed within compartments from the condiment station within an image which was streamed from the Coffee Shops CCTV Camera’s every 5 mins. Noventiq implemented an Agentic AI Solution wherein the following Agents Were Deployed using Amazon Bedrock Agent Core Functionality. - Image Analysis Agent – QWEN 2.5 7B Vision Language Model was deployed as a custom model within the Bedrock Import Custom Model Functionality. This model was responsible for identifying the bounding boxes of empty and partially empty compartments. In the first pass, Bedrock generates prompts to identify areas of interest (e.g., an empty compartment within the condiment station). In the second pass, it produces OpenCV-compatible b_box2d coordinates (x1,y1,x2,y2) for the detected regions. - Notification Agent – The Notification Agent was responsible of notifying the end user through dynamically generated image with bounding boxes overlayed and tagged (From the previous b_box2d coordinates) to identify areas of interest and the same was displayed back to the Coffee Shop Attendants/Baritas through whatsapp channel. **Customer Name** Viso.ai GmbH **AWS Product/Service** Amazon Bedrock, Lambda, S3, CloudFront **Additional Information** This is a unique use case in which the open-source QWEN 2.5 7B Vision Language Model was deployed in Amazon Bedrock using the Import Model feature, driven by the customer’s requirement for image analysis and inference capabilities on a pay-as-you-go GPU model. ![Chuan Ha](https://blog.aws.noventiq.eu/hs-fs/hubfs/Chuan%20Skype.jpg?width=150&name=Chuan%20Skype.jpg) #### Chuan Ha AWS Pre-Sales Architect ## Related Articles [![](https://blog.aws.noventiq.eu/hubfs/2026_AWS/2026-02_Blogs_Governing%20AI%20in%20the%20Cloud-The%20Convergence%20of%20FinOps%20and%20ITAM.png) ](https://blog.aws.noventiq.eu/governing-ai-in-the-cloud-the-convergence-of-finops-and-itam) [Cloud Cost Optimization](https://blog.aws.noventiq.eu/tag/cloud-cost-optimization) [GenAI](https://blog.aws.noventiq.eu/tag/genai) ### [Governing AI in the Cloud: The Convergence of FinOps and ITAM](https://blog.aws.noventiq.eu/governing-ai-in-the-cloud-the-convergence-of-finops-and-itam) Technology spend has become the second-largest expense line item for enterprises — surpassed only by people. Yet as artificial intelligence rapidly proliferates across... ![Chuan Ha](https://blog.aws.noventiq.eu/hs-fs/hubfs/Chuan%20Skype.jpg?width=45&name=Chuan%20Skype.jpg) [Chuan Ha](https://blog.aws.noventiq.eu/author/chuan-ha) [Read More](https://blog.aws.noventiq.eu/governing-ai-in-the-cloud-the-convergence-of-finops-and-itam) [![](https://blog.aws.noventiq.eu/hubfs/aws_genai_finance.png) ](https://blog.aws.noventiq.eu/unlocking-the-power-of-gen-ai-for-financial-services-a-strategic-approach-with-noventiq-and-aws) [GenAI](https://blog.aws.noventiq.eu/tag/genai) ### [Unlocking the Power of Gen AI for Financial Services: A Strategic Approach with Noventiq and AWS](https://blog.aws.noventiq.eu/unlocking-the-power-of-gen-ai-for-financial-services-a-strategic-approach-with-noventiq-and-aws) **Harnessing Gen AI for advanced financial analytics** ![Dennis Montanje](https://blog.aws.noventiq.eu/hs-fs/hubfs/Dennis%20Montanje_Noventiq.png?width=45&name=Dennis%20Montanje_Noventiq.png) [Dennis Montanje](https://blog.aws.noventiq.eu/author/dennis-montanje) [Read More](https://blog.aws.noventiq.eu/unlocking-the-power-of-gen-ai-for-financial-services-a-strategic-approach-with-noventiq-and-aws) #### About us - [About us](https://www.noventiq.co.uk/about-us/) - [Online Privacy Statement](https://www.noventiq.co.uk/online-privacy-statement/) [Follow us on LinkedIn ](https://www.linkedin.com/company/noventiq-northern-europe/) #### Contact us - [Contact](https://www.noventiq.co.uk/about-us/contact/) © 2025 Noventiq Northern Europe (Noventiq Holdings PLC is not commercially active in Germany. All services in Germany are provided under the Softline Group brand) ![](https://px.ads.linkedin.com/collect/?pid=48651&fmt=gif) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Chuan Ha", "url" : "https://blog.aws.noventiq.eu/author/chuan-ha" }, "dateModified" : "2026-02-03T20:12:22.734Z", "datePublished" : "2026-01-30T20:52:41.000Z", "headline" : "Transforming Retail Operations with Agentic AI on Amazon Bedrock", "image" : [ "https://blog.aws.noventiq.eu/hubfs/2026_AWS/Viso.ai_Transforming%20Retail%20Operations%20with%20Agentic%20AI%20on%20Amazon%20Bedrock.png" ], "mainEntityOfPage" : { "@id" : "https://blog.aws.noventiq.eu/transforming-retail-operations-with-agentic-ai-on-amazon-bedrock", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.aws.noventiq.eu/hubfs/NOVENTIQ_logo_cmyk_medium-1.png" }, "name" : "Noventiq Northern Europe" } } ```